Latest sad DRM story

When you buy something that's crippled with DRM you are at the mercy of company that sold the product you bought from them. The problem with DRM is that it only hurts the honest customer. This latest story is a shining example of that:

Instead of seeing Dice-K toeing the bump for the Land of the Rising Sun, Wood was told he needed to obtain a license to watch the video. He was then directed to a DRM "phone-home" page at MLB.com to verify that he was indeed licensed to watch the footage. One problem: the page was gone. Since the DRM scheme couldn't verify that he was allowed to watch the videos he had purchased, he was out of luck.

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Not only could he not watch the videos he had purchased, he couldn't get a refund either. Wood says that he was told that his purchases were "one-time sales," and therefore ineligible for a refund. As a result, he's left with $280.45 worth of downloaded video no one can watch. Another person who left a comment on Wood's blog says he's out over $50 for the same reason.

What an excellent way to attract more buyers...